
MS 1489 · MS 1447
Fire Hose Reel System Installation & Maintenance in Selangor and Kuala Lumpur
A fire hose reel system gives the people in your building a way to fight a small fire in its first minutes, before it spreads. When it has a kinked hose, a seized valve or no water pressure, it is useless at the exact moment you need it.
24/7 CARELINE
What we do
✓ Installation
✓ Testing & Commissioning
✓ Maintenance
✓ Repair & Upgrade
Based in Sungai Buloh. Klang Valley daily, projects nationwide across Malaysia.
✓ Free site visit ✓ Written service report ✓ 24/7 careline
What Is a Fire Hose Reel System and Why Do You Need It?
Fire Infinity Engineering Services installs, tests, maintains and repairs fire hose reel systems for buildings across Selangor and Kuala Lumpur. We are based in Sungai Buloh, and every job starts with a free site visit.
Whether you need a new hose reel system for a factory, a fix for a reel that failed inspection, or a yearly maintenance contract for a condominium, we keep the work clear, documented and focused on compliance.
A fire hose reel is a first-aid firefighting tool. It is designed for early Class A fires, meaning fires involving ordinary combustibles such as paper, wood, fabric and cardboard. A typical hose reel carries a 30 m x 25 mm hose, connected to a permanent water supply, so it can be used for longer than a portable extinguisher.
In Malaysia, hose reel requirements are driven by:
UBBL 1984, Part VIII – the Uniform Building By-Laws cover fire alarms, detection and extinguishment (by-laws from 225 onwards). The Tenth Schedule sets out which systems are required for each building type.
MS 1489 Part 1 – the Malaysian Standard for hose reel installations.
MS 1447 – the Malaysian Standard for hose reels themselves.
Fire Services Act 1988 (Act 341) – designated premises must hold a valid fire certificate (Perakuan Bomba), renewed every year. Operating without one is an offence under section 33, with a fine of up to RM50,000, up to 5 years in jail, or both.
A hose reel system that is missing, faulty or poorly maintained can hold up your Perakuan Bomba renewal. We recommend starting the renewal process at least 30 days before your certificate expires, so there is time to fix any issues we find.

Types and Components of a Hose Reel System
A working hose reel system is more than the reel on the wall. These are the main parts we install and check.
Hose reel drum and hose
Typically a 30 m x 25 mm hose that must unwind smoothly without kinks or cracks
Nozzle
For directing the water stream
Isolating valve
To control water supply to each reel
Hose reel cabinet or recess
Keeping the reel protected, visible and accessible
Pipework
The water distribution network feeding each reel
Water tank and hose reel pump set
Where the building needs a pumped supply, with pumps that keep the system pressurised and ready
Our Hose Reel Services
01
Installation
We install complete hose reel systems for new buildings, renovations and extensions, from pipework and reels to cabinets and signage. Layout follows the building's requirements under UBBL and MS 1489 Part 1.
02
Testing & Commissioning
Before handover, we test the system so you know it delivers water as it should. Every reel is run out, checked for flow and inspected for leaks, and the results are documented.
03
Maintenance
Hose reels need annual professional maintenance. We check each reel, hose, nozzle and valve, test the water supply and pumps, and give you a written record you can keep for your Bomba inspection.
04
Repair & Upgrade
Leaking valves, damaged hoses, stiff reels, corroded pipes and weak pressure are common problems. We repair or replace faulty parts and can upgrade older systems that no longer meet current requirements.
SERVICE & MAINTENANCE
Hose Reel service & maintenance contracts
Monthly, quarterly or annual servicing to keep your hose reel ready, with a written service report after every visit. Breakdowns are covered by our 24/7 careline.
Scheduled testing
Every device and component checked on a fixed schedule.
Written service report
Clear records after every visit for your files and inspections.
Repairs & parts
Faults found during servicing are quoted and fixed quickly.
24/7 careline
Call or WhatsApp +6017-965 0023 when something breaks.
How we work
1
Free site visit
We inspect your premises and existing system, and discuss what you need.
2
Quotation
You receive a clear written quotation with the scope of work.
3
Installation
Our team carries out the work with minimal disruption to your operations.
4
Testing & commissioning
We test every reel and the water supply before handover.
5
Handover documents & maintenance plan
You receive the records you need, plus a maintenance plan to keep the system ready all year.
Who we serve
JMB/MC and property managers
Condominiums, apartments and mixed developments that need reliable maintenance and records for compliance
Factories and warehouses
Large floor areas with stock and packaging that burn easily
Offices and shops
Commercial premises preparing for fire certificate renewal or fit-out
Residential
Landed and strata homes that need hose reels installed, repaired or serviced
AREAS WE COVER
Klang Valley daily. Projects nationwide.
From our base in Sungai Buloh we serve the whole Klang Valley every day, and we take on projects in every state across Malaysia.
Why choose Fire Infinity
Free site visit and consultation
We look at your system before you commit to anything.
24/7 careline
Reach us when something goes wrong, not just during office hours.
Compliance-focused
Our work is planned around UBBL, the relevant Malaysian Standards and your Perakuan Bomba requirements.
One contractor for your whole system
We also handle fire alarms, sprinklers, extinguishers, hydrants and suppression systems.
FAQ
Hose Reel: frequently asked questions
How often should a fire hose reel be serviced?
Hose reels should receive professional maintenance at least once a year. Between services, building owners should keep reels accessible and report any visible damage or leaks.
What kind of fire can a hose reel put out?
A hose reel is designed for early Class A fires – ordinary combustibles like paper, wood and fabric. It should not be used on electrical fires or burning cooking oil.
Is a hose reel the same as a fire hydrant?
No. A hose reel is for first-aid firefighting by occupants. A fire hydrant supplies a much larger volume of water and is used by Bomba firefighters.
Will a faulty hose reel affect my Perakuan Bomba?
It can. Hose reels form part of the fire protection system checked for designated premises. Fixing problems before your renewal helps avoid delays.
My hose reel has low water pressure. What should I do?
Low pressure can come from a pump fault, a leak in the pipework, a closed or faulty valve, or a problem with the water tank. Contact us for a site visit so we can find the cause.
Do you provide a free site visit?
Yes. We offer a free site visit and consultation for hose reel installation, maintenance and repair, in the Klang Valley and for projects nationwide.
More questions? See all fire safety FAQs or WhatsApp us.
BAHASA MELAYU
Pemasangan & Penyelenggaraan Sistem Gelung Hos di Selangor dan Kuala Lumpur
Gelung hos (fire hose reel) membolehkan penghuni bangunan memadamkan kebakaran kecil pada minit-minit awal, sebelum api merebak. Tetapi kalau hos sudah retak, injap tersekat atau tiada tekanan air, ia tidak akan membantu langsung ketika kecemasan.
Fire Infinity Engineering Services memasang, menguji, menyelenggara dan membaiki sistem gelung hos untuk bangunan di seluruh Selangor dan Kuala Lumpur. Kami berpangkalan di Sungai Buloh, dan setiap kerja bermula dengan lawatan tapak percuma.
Kenapa Sistem Gelung Hos Penting?
Gelung hos ialah alat pemadam api "bantuan pertama" untuk kebakaran awal Kelas A – contohnya kertas, kayu dan kain. Hos biasanya bersaiz 30 m x 25 mm dan disambung terus kepada bekalan air, jadi ia boleh digunakan lebih lama berbanding alat pemadam api (APA) mudah alih.
Keperluan gelung hos dikawal oleh UBBL 1984 Bahagian VIII, MS 1489 Bahagian 1 (pemasangan gelung hos) dan MS 1447. Di bawah Akta Perkhidmatan Bomba 1988 (Akta 341), premis yang ditetapkan mesti mempunyai Perakuan Bomba yang sah dan diperbaharui setiap tahun.
Perkhidmatan Kami
Pemasangan – sistem lengkap termasuk paip, gelung hos, kabinet dan papan tanda.
Ujian & pentauliahan – setiap gelung hos diuji untuk aliran air dan kebocoran sebelum diserahkan.
Penyelenggaraan tahunan – pemeriksaan hos, muncung, injap, pam dan bekalan air, berserta rekod bertulis.
Pembaikan & naik taraf – menggantikan hos rosak, injap bocor, paip berkarat dan membaiki masalah tekanan rendah.
Siapa Kami Bantu
Kami bekerja dengan JMB/MC dan pengurus hartanah, kilang dan gudang, pejabat dan kedai, serta pemilik kediaman. Kawasan liputan kami termasuk Sungai Buloh, Shah Alam, Petaling Jaya, Klang, Kepong, Rawang, Kuala Lumpur dan seluruh Lembah Klang, serta projek di seluruh Malaysia.
Soalan Lazim
Berapa kerap gelung hos perlu diservis?
Sekurang-kurangnya sekali setahun oleh pihak profesional. Di antara servis, pastikan gelung hos sentiasa mudah dicapai dan laporkan sebarang kerosakan.
Bolehkah gelung hos digunakan untuk kebakaran elektrik?
Tidak. Gelung hos direka untuk kebakaran Kelas A. Jangan gunakan air pada kebakaran elektrik atau minyak masak.
Tekanan air gelung hos saya lemah. Kenapa?
Puncanya mungkin kerosakan pam, paip bocor, injap rosak atau masalah tangki air. Hubungi kami untuk lawatan tapak supaya punca sebenar dapat dikenal pasti.




